A luxury resort, a challenge at the highest level
Located on the Kassandra peninsula in Chalkidiki (Greece), Sani Resort is an international benchmark in luxury hospitality. To maintain its level of excellence, the resort has chosen digital buffet labeling with Buffetsmart, a solution that ensures clear information, a design consistent with the resort’s visual identity, and agile operations that make the team’s work easier.
In a chain like Sani/Ikos, digitalization had to address the needs of different areas —F&B, Marketing and IT—, ensuring a consistent and practical solution. Moreover, it was essential to integrate technology into the gastronomic spaces without disrupting the aesthetic harmony and while respecting the essence of the resort.
The challenge: coherence, aesthetics and agility in decision-making
Sani Resort’s challenge was to find a system that combined three key aspects:
- Brand consistency across all gastronomic spaces.
- Premium and refined aesthetics, in line with the resort’s level of sophistication.
- Operational agility, essential in buffets with high guest volumes and constant changes.
Additionally, there was a need for an implementation process that would facilitate decision-making: from the choice of supports and materials to the most suitable visual design for each space.
The solution: Buffetsmart with close support
At Sincroni, we believe innovation should not be imposed but rather integrated with coherence into each client’s reality. With Buffetsmart, we worked alongside Sani/Ikos in a process where every detail was key:
- Selection of supports and materials, seeking the best aesthetic integration with the resort’s spaces.
- Design of customized digital labels, aligned with the chain’s visual identity.
- Implementation of intuitive management software, which simplifies the team’s daily tasks and allows menu changes and translations in seconds.
- Cross-departmental support, ensuring that all areas involved (F&B, Marketing, IT) had the information needed to make decisions with confidence.
More than a technological implementation, it was a collaborative process whose objective was not just to “install a product,” but to adapt the solution to the real needs of the resort.
The impact: technology at the service of the guest experience
Thanks to Buffetsmart, Sani Resort has achieved:
- Maintaining a consistent brand image, while respecting the personality of each gastronomic space.
- Streamlining buffet operations, saving time and avoiding errors.
- Providing F&B, Marketing and IT teams with a reliable tool, supported by close assistance.
- Offering guests clear, well-presented and multilingual communication, in line with the resort’s overall experience.
Conclusion
The case of Sani Resort demonstrates that digitalization in luxury hospitality is not about applying technology for its own sake, but about integrating it coherently, understanding the client’s challenges and respecting their brand identity.
At Sincroni, we are proud to have partnered with Sani Resort not only as providers of Buffetsmart, but as a strategic partner capable of transforming buffet operations while keeping the focus on what truly matters: excellence in the guest experience.
